Legal
Service Continuity
Effective July 3, 2026 · Version 1.0
Our commitment
We intend to run Jaina for the long term. But you deserve to know what happens to your data and your money if that ever changes. If we decide to discontinue the Service, we will wind it down responsibly, on the terms below.
Advance notice
We will give you at least 60 days' advance notice before shutting the Service down, by email to your account address and a notice on the site. We will stop accepting new sign-ups and new charges as soon as a wind-down is announced.
Your data: a guaranteed export window
Getting your data out is a core feature, not an afterthought: the Service already includes full export, code generation, and CLI sync. During the wind-down we will keep the Service available, at minimum in a read-only state, for the notice period so you have a guaranteed window to export everything you've created. We expect to keep normal read and write access running for most of the notice period so production applications have time to migrate off gracefully. We encourage you to keep your own backups at all times.
Your money: prorated refunds
We will refund any prepaid, unused time. Because we bill monthly, the most you could ever have prepaid is about one month, so refunds are small, prompt, and processed automatically through Stripe.
Deletion and confirmation
After the export window closes, we will delete customer data from the Service and, where practical, confirm completion. Some records (such as billing and tax records) may be retained where the law requires, as described in our Privacy Policy.
Doing it properly
We will keep the company (Jaina, LLC) in good standing until the wind-down is complete, so these commitments are backed by the entity that made them. A shutdown, done this way, is an administrative event, not a scramble.
Contact
Questions about this policy? Reach us through our contact page. This page shows its version number and effective date at the top.