Acceptable Use Policy

1. Scope

This Acceptable Use Policy ("AUP") describes what you may and may not do with Jaina (the "Service"). It applies to everyone who uses the Service and to all content and data you create, import, or store ("Your Content"). Capitalized terms have the meaning given in the Terms of Service.

2. Prohibited conduct

You may not use the Service to:

• break the law, or store or distribute content that is illegal or that infringes someone else's intellectual-property or other rights;
• upload or distribute malware, or attempt to gain unauthorized access to any system, account, or data that is not yours;
• probe, scan, or test the security of the Service without our prior written authorization;
• send spam, or engage in phishing, fraud, or deceptive activity;
• interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure;
• misrepresent your identity or your affiliation with any person or organization.

3. Prohibited data

Jaina is not a repository for personal data. You may not store in the Service:

• personal data about your end users or any other third party. This is the headline rule: Jaina is for your content, configuration, and application data, not for data about people. You may include incidental personal data about yourself and your own team (for example, author bylines you publish);
• protected health information (PHI) or other medical records;
• cardholder or full payment-card data (payments are handled by Stripe; Jaina never needs card numbers);
• government-issued identifiers (such as passport or national-ID numbers);
• biometric identifiers, or other special-category / sensitive personal data.

If you need to handle these data classes, Jaina is not the right place for them.

4. Resource use and limits

You must stay within the published usage limits for your plan (including request-rate and data-transfer limits). We may throttle or return errors when you reach those limits; where offered, you can upgrade or purchase additional capacity. Do not attempt to circumvent limits, metering, or access controls, and do not use automated means to abuse or overload the Service.

5. No messaging to third parties

You may not use the Service, its actions, or its webhooks to send email, SMS, push notifications, or other messages to third parties. Jaina does not offer, and you may not build on it, features that deliver messages to people on your behalf. Webhooks that call your own systems and endpoints are permitted.

6. Reports and enforcement

We do not proactively monitor or scan Your Content. We act on violations we become aware of, including through reports. If we determine that you have violated this AUP or the Terms, we generally follow an escalating process: a notice and an opportunity to cure, then suspension of access, then termination. However, we may suspend or terminate immediately for severe or repeated violations, or where required to protect the Service, other users, or third parties. We keep an internal record of enforcement actions.

Copyright complaints are handled through the notice-and-takedown process in our Terms of Service. For unlawful content such as child sexual abuse material, we will preserve evidence, report it to the appropriate authorities, and terminate access without an export window.

7. Reporting abuse

To report a violation of this AUP, reach us through our contact page or at jaina.appdev@gmail.com. Please include enough detail for us to locate and assess the content or conduct.

8. Changes

We may update this AUP as the Service evolves. This page shows its version number and effective date at the top. Material changes will be posted here.